Sample report. The store, tests and results are made up. The layout and fields are what a report for one of your client stores contains. On Pro and Business it carries your agency's name and logo instead of Tracefox.

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Checkout monitoring report

Lumen Skincare (sample store)

Period:
Sep 15, 2026 to Oct 15, 2026
Prepared:
Oct 15, 12:00 PM UTC

64 checks of 4 checkout flows ran: 62 passed and 2 failed. The failed checks belong to 1 incident, which has recovered. 1 flow is paused.

Checkout flows
4
3 on a schedule
Checks run
64
62 passed, 2 failed
Pass rate
96.9%
of finished checks
Incidents
1
all recovered

What was checked

TestViewportScheduleChecksPass rateLast result
Add to cart and reach paymentMobileDaily3093.3%Passed, Oct 15, 6:00 AM UTC
WELCOME10 discount appliesDesktopDaily30100%Passed, Oct 15, 7:00 AM UTC
Guest checkout reaches paymentDesktopWeekly4100%Passed, Oct 9, 8:00 AM UTC
Shipping rates for CanadaDesktopPaused0No runsNo checks

Incidents

1 incident · 2 failed checks · recovered

An incident is a run of consecutive failed checks of one flow, until a check passes again. Times are when checks ran, not exact customer impact: a problem can start or end between checks.

  • The mobile check “Add to cart and reach payment” could not continue to shipping.

    2 failed checks · recovered

    2 scheduled checks failed before the flow passed again.

    Flow
    Add to cart and reach payment (Mobile)
    First failed check
    Oct 9, 6:00 AM UTC
    Last failed check
    Oct 10, 6:00 AM UTC
    First passing check
    Oct 11, 6:00 AM UTC (2 days after the first failure)
    Failed checks
    2 (2 scheduled)
    Technical details

    Step 9, “Continue to shipping” (click element)

    Could not find the element to click. The selector "#continue-to-shipping" was not found on the page within the timeout. The page may have changed or the selector may be incorrect. Page state at failure: "#continue-to-shipping": 1 match but NONE visible (hidden duplicate, collapsed section, or display:none). Recorded: 0 fallback candidates.

Coverage

  • Shipping rates for Canada is paused, so it is not checked on a schedule.

What this report covers

Each test checks the steps configured in it, on the viewport listed, in Chromium. Mobile and tablet are emulated screens, not real devices or Safari. These checks do not verify payment authorization. A test configured to complete a zero-total order can additionally verify order creation and confirmation. A failed check shows that a configured step could not be completed; it does not by itself show that customers were affected. Pages and steps that are not part of a test are not checked. Times are in UTC.

Prepared with Tracefox.